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Version: 5.5

Diagnostic report

Creating a diagnostic report via the router interface

Via the File - Create diagnostic report menu, you can select various areas to be included in the diagnostic report, which will then be saved as a complete package in a folder.

Email settings

OptionDescription
Save asSpecify the path where the diagnostic report should be saved.
Project configurationSelect the checkbox if you want to export the project configuration.
Runtime databaseSelect the checkbox if you want to create a backup at runtime for the diagnostic report.
Status databaseSelect the checkbox if you want to create a backup of the database status for the diagnostic report.
Log filesSelect the checkbox if you want to include the log files in the report.
Include Windows Event LogSelect the checkbox if you want to include the Windows Event Log in the report.
Include devicesSelect the checkbox if you want the report to include device data.
Log files from the last ... daysSelect the checkbox if you want the report to include log files from the last X days.

The file is packed into the desired directory and can be opened with any zip program.