Creating diagnosis

Create a diagnostic report with the router surface

Using the menu “File - Creating diagnosis”, you can select different areas that should be taken into account for the diagnosis and placed in a folder as a complete package.

E-Mail Settings

Save as	Enter the path where the diagnostic report will be saved.
Project files	Activate the checkbox if the project configuration is to be exported.
Runtime database	Activate the checkbox if you want to create a backup at runtime for the diagnostic report.
State database	Activate the checkbox if you want to make a backup of the status of the database for the diagnostic report.
Log files	Activate the checkbox if you want to include the log files for the report.
Include windows event log	Select the checkbox if you want the windows event log to be included in the report.
Include devices	Enable the checkbox if the device data should be included in the report.
Logfile of last ... days	Activate the checkbox if you want to include the log files of the last X days for the report.

The file is packed in the desired directory and can be opened with any zip program.